{"id":2886,"date":"2026-07-29T14:49:58","date_gmt":"2026-07-29T12:49:58","guid":{"rendered":"https:\/\/store.bioactiva.de\/?page_id=2886"},"modified":"2026-07-29T14:49:58","modified_gmt":"2026-07-29T12:49:58","slug":"payment-methods","status":"publish","type":"page","link":"https:\/\/store.bioactiva.de\/en\/payment-methods\/","title":{"rendered":"Payment Methods"},"content":{"rendered":"<h1 class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"1bfkqpc\" data-start=\"216\" data-end=\"233\">Payment Methods<\/h1>\n<p data-start=\"235\" data-end=\"265\"><strong data-start=\"235\" data-end=\"265\">Last updated: 29 July 2026<\/strong><\/p>\n<p data-start=\"267\" data-end=\"327\">We offer several secure payment methods in our online store.<\/p>\n<p data-start=\"329\" data-end=\"609\">Payments are processed through <strong data-start=\"360\" data-end=\"370\">Stripe<\/strong>. The payment methods available for a particular order may depend on factors including the customer\u2019s country, billing address, delivery address, device, browser, order value, currency and the requirements of the relevant payment provider.<\/p>\n<p data-start=\"611\" data-end=\"727\">The payment methods available for your order will be displayed during checkout before you submit your binding order.<\/p>\n<h2 data-section-id=\"13cyh8l\" data-start=\"729\" data-end=\"757\">1. Credit and Debit Cards<\/h2>\n<p data-start=\"759\" data-end=\"820\">You may pay using a credit or debit card supported by Stripe.<\/p>\n<p data-start=\"822\" data-end=\"907\">The card brands accepted for your particular order will be displayed during checkout.<\/p>\n<p data-start=\"909\" data-end=\"1035\">You must enter the required card details during the payment process. The payment will be authorised or charged through Stripe.<\/p>\n<h2 data-section-id=\"c5hjya\" data-start=\"1037\" data-end=\"1049\">2. Klarna<\/h2>\n<p data-start=\"1051\" data-end=\"1158\">Where available for your order, you may select one of the Klarna payment options displayed during checkout.<\/p>\n<p data-start=\"1160\" data-end=\"1335\">The specific Klarna payment method available to you, together with any applicable payment deadlines or instalment conditions, will be displayed before you complete your order.<\/p>\n<p data-start=\"1337\" data-end=\"1449\">The payment is processed through Klarna and Stripe. Klarna\u2019s additional terms and privacy information may apply.<\/p>\n<p data-start=\"1451\" data-end=\"1554\">We cannot guarantee the availability of a particular Klarna payment option for every customer or order.<\/p>\n<h2 data-section-id=\"107znsu\" data-start=\"1556\" data-end=\"1565\">3. EPS<\/h2>\n<p data-start=\"1567\" data-end=\"1686\">Customers with an eligible Austrian bank account may pay using <strong data-start=\"1630\" data-end=\"1637\">EPS<\/strong>, where this option is displayed during checkout.<\/p>\n<p data-start=\"1688\" data-end=\"1820\">When you select EPS, you will normally be redirected to the secure online-banking environment of your bank to authorise the payment.<\/p>\n<h2 data-section-id=\"m41aqa\" data-start=\"1822\" data-end=\"1838\">4. Bancontact<\/h2>\n<p data-start=\"1840\" data-end=\"1994\">Customers with an eligible Belgian bank account or Bancontact payment method may pay using <strong data-start=\"1931\" data-end=\"1945\">Bancontact<\/strong>, where this option is displayed during checkout.<\/p>\n<p data-start=\"1996\" data-end=\"2094\">The payment must be confirmed through the payment environment provided by Bancontact or your bank.<\/p>\n<h2 data-section-id=\"r6kv9a\" data-start=\"2096\" data-end=\"2111\">5. Apple Pay<\/h2>\n<p data-start=\"2113\" data-end=\"2189\">Where supported by your device and browser, you may pay using <strong data-start=\"2175\" data-end=\"2188\">Apple Pay<\/strong>.<\/p>\n<p data-start=\"2191\" data-end=\"2277\">The payment will be made using an eligible payment method stored in your Apple Wallet.<\/p>\n<p data-start=\"2279\" data-end=\"2404\">The availability of Apple Pay may depend on your device, browser, country and the payment method stored in your Apple Wallet.<\/p>\n<h2 data-section-id=\"1jtiqxo\" data-start=\"2406\" data-end=\"2422\">6. Google Pay<\/h2>\n<p data-start=\"2424\" data-end=\"2501\">Where supported by your device and browser, you may pay using <strong data-start=\"2486\" data-end=\"2500\">Google Pay<\/strong>.<\/p>\n<p data-start=\"2503\" data-end=\"2608\">The payment will be made using an eligible payment method stored in your Google account or Google Wallet.<\/p>\n<p data-start=\"2610\" data-end=\"2711\">The availability of Google Pay may depend on your device, browser, country and stored payment method.<\/p>\n<h2 data-section-id=\"192bege\" data-start=\"2713\" data-end=\"2733\">7. Link by Stripe<\/h2>\n<p data-start=\"2735\" data-end=\"2799\">Where available during checkout, you may use <strong data-start=\"2780\" data-end=\"2798\">Link by Stripe<\/strong>.<\/p>\n<p data-start=\"2801\" data-end=\"2957\">Link allows customers to save eligible payment and contact details with Stripe and use them for a faster checkout experience at participating online stores.<\/p>\n<p data-start=\"2959\" data-end=\"3037\">Stripe\u2019s additional terms and privacy information may apply when Link is used.<\/p>\n<h2 data-section-id=\"4e2hkd\" data-start=\"3039\" data-end=\"3055\">8. Amazon Pay<\/h2>\n<p data-start=\"3057\" data-end=\"3123\">Where available during checkout, you may pay using <strong data-start=\"3108\" data-end=\"3122\">Amazon Pay<\/strong>.<\/p>\n<p data-start=\"3125\" data-end=\"3289\">You may use eligible payment information stored in your Amazon account. You may be required to sign in to your Amazon account to authorise and complete the payment.<\/p>\n<p data-start=\"3291\" data-end=\"3355\">Amazon Pay\u2019s additional terms and privacy information may apply.<\/p>\n<h2 data-section-id=\"tyf5b6\" data-start=\"3357\" data-end=\"3397\">9. Dynamic Display of Payment Methods<\/h2>\n<p data-start=\"3399\" data-end=\"3517\">Stripe may display only the payment methods that are available and suitable for a particular customer and transaction.<\/p>\n<p data-start=\"3519\" data-end=\"3555\">The available methods may depend on:<\/p>\n<ul data-start=\"3557\" data-end=\"3782\">\n<li data-section-id=\"gu75fs\" data-start=\"3557\" data-end=\"3591\">the billing or delivery country;<\/li>\n<li data-section-id=\"14qbefd\" data-start=\"3592\" data-end=\"3619\">the transaction currency;<\/li>\n<li data-section-id=\"avxf0v\" data-start=\"3620\" data-end=\"3638\">the order value;<\/li>\n<li data-section-id=\"1bepbiz\" data-start=\"3639\" data-end=\"3675\">the customer\u2019s device and browser;<\/li>\n<li data-section-id=\"1dashke\" data-start=\"3676\" data-end=\"3717\">the availability of the payment method;<\/li>\n<li data-section-id=\"5vqaw6\" data-start=\"3718\" data-end=\"3782\">the eligibility requirements of the relevant payment provider.<\/li>\n<\/ul>\n<p data-start=\"3784\" data-end=\"3892\">For this reason, not every payment method listed on this page will necessarily be available for every order.<\/p>\n<p data-start=\"3894\" data-end=\"3982\">The payment methods displayed during checkout before you submit your order are decisive.<\/p>\n<h2 data-section-id=\"11p9ij4\" data-start=\"3984\" data-end=\"4022\">10. Payment Due Date and Processing<\/h2>\n<p data-start=\"4024\" data-end=\"4168\">Unless otherwise stated for the selected payment method, payment is due when the order is placed or when the payment is successfully authorised.<\/p>\n<p data-start=\"4170\" data-end=\"4337\">Where a payment provider offers deferred payment, payment by instalments or another payment schedule, the conditions shown by that provider during checkout will apply.<\/p>\n<p data-start=\"4339\" data-end=\"4453\">Orders are normally processed and dispatched only after the payment has been successfully authorised or confirmed.<\/p>\n<p data-start=\"4455\" data-end=\"4594\">Where a payment is declined, not authorised or not completed, the order may not be processed until payment has been successfully completed.<\/p>\n<h2 data-section-id=\"12szyjo\" data-start=\"4596\" data-end=\"4615\">11. Payment Fees<\/h2>\n<p data-start=\"4617\" data-end=\"4712\">We do not charge customers an additional fee for using the payment methods listed on this page.<\/p>\n<p data-start=\"4714\" data-end=\"4831\">Any fees charged independently by your bank, card issuer or another payment service provider are outside our control.<\/p>\n<h2 data-section-id=\"sjfonv\" data-start=\"4833\" data-end=\"4855\">12. Data Protection<\/h2>\n<p data-start=\"4857\" data-end=\"4997\">The information required to process the payment may be transmitted to Stripe and, where applicable, to the payment provider selected by you.<\/p>\n<p data-start=\"4999\" data-end=\"5096\">Further information about the processing of personal data is available in our <a href=\"https:\/\/store.bioactiva.de\/privacy-policy\/\"><strong data-start=\"5077\" data-end=\"5095\">Privacy Policy<\/strong><\/a>.<\/p>\n<h2 data-section-id=\"1w844a1\" data-start=\"5098\" data-end=\"5112\">13. Contact<\/h2>\n<p data-start=\"5114\" data-end=\"5212\">For questions concerning a payment, please contact us and include your full name and order number:<\/p>\n<p data-start=\"5214\" data-end=\"5307\"><strong data-start=\"5214\" data-end=\"5244\">Bioactiva Diagnostica GmbH<\/strong><br data-start=\"5244\" data-end=\"5247\" \/>Louisenstra\u00dfe 137<br data-start=\"5264\" data-end=\"5267\" \/>61348 Bad Homburg vor der H\u00f6he<br data-start=\"5297\" data-end=\"5300\" \/>Germany<\/p>\n<p data-start=\"5309\" data-end=\"5366\">Telephone: +49 6172 171020<br data-start=\"5335\" data-end=\"5338\" \/>Email: s.nasser@bioactiva.de<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Payment Methods Last updated: 29 July 2026 We offer several secure payment methods in our online store. Payments are processed through Stripe. The payment methods available for a particular order may depend on factors including the customer\u2019s country, billing address, delivery address, device, browser, order value, currency and the requirements of the relevant payment provider. 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