Payment Methods
Last updated: 29 July 2026
We offer several secure payment methods in our online store.
Payments are processed through Stripe. The payment methods available for a particular order may depend on factors including the customer’s country, billing address, delivery address, device, browser, order value, currency and the requirements of the relevant payment provider.
The payment methods available for your order will be displayed during checkout before you submit your binding order.
1. Credit and Debit Cards
You may pay using a credit or debit card supported by Stripe.
The card brands accepted for your particular order will be displayed during checkout.
You must enter the required card details during the payment process. The payment will be authorised or charged through Stripe.
2. Klarna
Where available for your order, you may select one of the Klarna payment options displayed during checkout.
The specific Klarna payment method available to you, together with any applicable payment deadlines or instalment conditions, will be displayed before you complete your order.
The payment is processed through Klarna and Stripe. Klarna’s additional terms and privacy information may apply.
We cannot guarantee the availability of a particular Klarna payment option for every customer or order.
3. EPS
Customers with an eligible Austrian bank account may pay using EPS, where this option is displayed during checkout.
When you select EPS, you will normally be redirected to the secure online-banking environment of your bank to authorise the payment.
4. Bancontact
Customers with an eligible Belgian bank account or Bancontact payment method may pay using Bancontact, where this option is displayed during checkout.
The payment must be confirmed through the payment environment provided by Bancontact or your bank.
5. Apple Pay
Where supported by your device and browser, you may pay using Apple Pay.
The payment will be made using an eligible payment method stored in your Apple Wallet.
The availability of Apple Pay may depend on your device, browser, country and the payment method stored in your Apple Wallet.
6. Google Pay
Where supported by your device and browser, you may pay using Google Pay.
The payment will be made using an eligible payment method stored in your Google account or Google Wallet.
The availability of Google Pay may depend on your device, browser, country and stored payment method.
7. Link by Stripe
Where available during checkout, you may use Link by Stripe.
Link allows customers to save eligible payment and contact details with Stripe and use them for a faster checkout experience at participating online stores.
Stripe’s additional terms and privacy information may apply when Link is used.
8. Amazon Pay
Where available during checkout, you may pay using Amazon Pay.
You may use eligible payment information stored in your Amazon account. You may be required to sign in to your Amazon account to authorise and complete the payment.
Amazon Pay’s additional terms and privacy information may apply.
9. Dynamic Display of Payment Methods
Stripe may display only the payment methods that are available and suitable for a particular customer and transaction.
The available methods may depend on:
- the billing or delivery country;
- the transaction currency;
- the order value;
- the customer’s device and browser;
- the availability of the payment method;
- the eligibility requirements of the relevant payment provider.
For this reason, not every payment method listed on this page will necessarily be available for every order.
The payment methods displayed during checkout before you submit your order are decisive.
10. Payment Due Date and Processing
Unless otherwise stated for the selected payment method, payment is due when the order is placed or when the payment is successfully authorised.
Where a payment provider offers deferred payment, payment by instalments or another payment schedule, the conditions shown by that provider during checkout will apply.
Orders are normally processed and dispatched only after the payment has been successfully authorised or confirmed.
Where a payment is declined, not authorised or not completed, the order may not be processed until payment has been successfully completed.
11. Payment Fees
We do not charge customers an additional fee for using the payment methods listed on this page.
Any fees charged independently by your bank, card issuer or another payment service provider are outside our control.
12. Data Protection
The information required to process the payment may be transmitted to Stripe and, where applicable, to the payment provider selected by you.
Further information about the processing of personal data is available in our Privacy Policy.
13. Contact
For questions concerning a payment, please contact us and include your full name and order number:
Bioactiva Diagnostica GmbH
Louisenstraße 137
61348 Bad Homburg vor der Höhe
Germany
Telephone: +49 6172 171020
Email: [email protected]